Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Opening and closing the hood
1. Inside the vehicle, pull the hood release handle located under the bottom
of the instrument panel near the steering column.
2. Go to the front of the vehicle and release the secondary hood l ...
Repairing minor paint damage
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to your
authorized dealer to make sure you get the ...
Trailer towing
Trailer towing with your vehicle may require the use of a trailer tow option
package.
Trailer towing puts additional loads on your vehicle’s engine, transmission,
axle, brakes, tires and suspen ...
