Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Cleaning the windows and wiper blades
The windows and wiper blades should be cleaned regularly. If the wipers do not
wipe properly, substances on the vehicle’s glass or the wiper blades may cause squeaking
or chatter noise from the ...
Four-Wheel Drive (If Equipped)
Four wheel drive
The intelligent 4WD system continuously monitors vehicle conditions and automatically
adjusts the power distribution between the front and rear wheels. It combines transparent
al ...
Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform Transport Canada, using their
toll-free number: 1–800–333â ...