Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Information Displays
    GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device o ...

    Phone features
    Hands-free calling is one of the main features of SYNC®. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of feat ...

    Controls
    Information Display Controls (Type 1) • Press the up and down arrow buttons to scroll through and highlight the options within a menu. • Press the right arrow button to enter a sub-menu. †...