Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Ignition switch
    Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. Note: In order to switch off the engine while the ...

    Steering wheel controls (if equipped)
    Radio control features VOL + (Volume): Press to increase the volume. VOL – (Volume): Press to decrease the volume. (Seek): Press to select the previous/next radio station preset, CD track or s ...

    Perchlorate material
    Note: Certain components in your vehicle, such as airbag modules, safety belt pretensioners, and remote control batteries, may contain perchlorate material. Special handling may apply for service ...