Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Keyless starting
    Note: The keyless starting system may not function if the key is close to metal objects or electronic devices such as mobile phones. Note: A valid key must be located inside your vehicle to switch ...

    Side airbags
    WARNING: Do not place objects or mount equipment on or near the airbag cover, on the side of the seat backs (of the front seats), or in front seat areas that may come into contact with a deploying ...

    Using cruise control
    WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up or down a steep hill. Apply the bra ...