Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Message center (if equipped)
    Your vehicle’s message center is capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message followed by a lo ...

    Rearview camera system (if equipped)
    The rearview camera system located on the liftgate provides a video image, which appears in the rearview mirror or on the navigation screen (if equipped), of the area behind the vehicle. It adds a ...

    Cleaning the exterior
    Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft® Detail Wash. • Never use strong household detergents or soap, such as dish washing or laundr ...