Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Rear-view camera system
    WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. WARNIN ...

    Ignition switch
    Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. Note: In order to switch off the engine while the ...

    Cleaning products
    For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft® Custom Bright Metal Cleaner (ZC-15) Motorcraft® Detail Wash (Z ...