Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Reporting safety defects (Canada only)
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333â ...

    Dual automatic temperature control
    DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH SONY® AUDIO SYSTEM) Note: You can switch temperature units between Fahrenheit and Celsius. See Menu features in the MyFord Touch or MyLincoln Touch ...

    Infotainment display
    The display is located on the right side of your instrument cluster. You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the ...