Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Using Adaptive Cruise Control
    WARNING: Always pay close attention to changing road conditions, especially when using adaptive cruise control. Adaptive cruise control cannot replace attentive driving. Failing to follow any of ...

    Liftgate
    • To open the liftgate window, unlock the liftgate (with the power door locks or the remote entry) and press the right side control button located under the license plate lamp shield. • To op ...

    Child safety locks
    When these locks are set, the rear doors cannot be opened from the inside. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. • Inser ...