Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Steering
    To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than three to five seconds while the engine is runnin ...

    Remote control
    Integrated Keyhead Transmitters (IKTs) (If Equipped) Your vehicle may be equipped with two integrated keyhead transmitters. Use the key blade to start your vehicle and unlock or lock the driver do ...

    Manual seats
    WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. Recline adjustment WARNING: Do not adjust the driver’s seat or seat back while the veh ...