Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    General information on radio frequencies
    This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harm ...

    Keys and Remote Control
    PRINCIPLE OF OPERATION The remote control allows you to: • remotely lock or unlock the vehicle doors • unlock the doors without actively using a key or remote control (intelligent access only ...

    Creating
    Use the information display to create a MyKey. 1. Insert the key you want to program into the ignition. With a push-button start (if equipped), put the Intelligent Access key in the backup slot; se ...