Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
See also:
Identifying your vehicle
Safety Compliance Certification Label
The National Highway Traffic Safety Administration Regulations require that a
Safety Compliance Certification Label be affixed to a vehicle and prescribe where ...
The Better Business Bureau (BBB) Auto Line Program (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step procedure outlined
earlier in this chapter in the Getting t ...
Replacing a lost key or remote control
You can purchase replacement or additional keys or remote controls from an authorized
dealer. A dealer can program the transmitters to your vehicle or you may be able
to program them yourself. See ...