Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Opening and closing the hood
1. Inside the vehicle, pull the hood release handle located under the bottom
of the instrument panel near the steering column.
2. Go to the front of the vehicle and release the secondary hood l ...
Ford esp extended service plans (Canada only)
You can get more protection for your vehicle by purchasing a Ford Extended Service
Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company of
Canada, Limited. Depending on t ...
Child Safety
Child seats
Use a child safety seat (sometimes called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms)
or less (generall ...