Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Starting
Positions of the ignition
1. Off— locks the gearshift lever and allows key removal. Note: In order to switch
off the engine while the vehicle is in motion, shift to neutral and use the brakes
...
The Better Business Bureau (BBB) Auto Line Program (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step procedure outlined
earlier in this chapter in the Getting t ...
Accessories
For a complete listing of the accessories that are available for your vehicle,
please contact your dealer or visit our online store at: Accessories.Ford.com
(U.S. only).
Ford Custom Accessories a ...