Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Cleaning the exterior
Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo,
such as Motorcraft® Detail Wash.
• Never use strong household detergents or soap, such as dish washing or laundr ...
Driving Hints
BREAKING-IN
You need to break in new tires for approximately 300 mi (480 km).
During this time, your vehicle may exhibit some unique driving characteristics.
Avoid driving too fast during the firs ...
Towing
Trailer towing
WARNING: Do not exceed the GVWR or the GAWR specified on the certification
label.
WARNING: Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of ...
