Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Safety Belts
Fastening the safety belts
The front outboard and rear safety restraints in your vehicle are combination
lap and shoulder belts.
1. Insert the belt tongue into the proper buckle (the buckle clos ...
Plastic (non-painted) exterior parts
Use only approved products to clean plastic parts. These products are available
from your authorized dealer.
• For routine cleaning, use Motorcraft Detail Wash (ZC-3-A).
• If tar or grease spo ...
Customer Assistance
GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we ...