Customer Assistance

See also:

Cleaning the engine
Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The hi ...

Cleaning leather seats
• Remove dust and loose dirt with a vacuum cleaner. • Clean spills and stains as quickly as possible. • For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough clea ...

Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...