Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
California proposition 65
WARNING: Some constituents of engine exhaust, certain vehicle components,
certain fluids contained in vehicles and certain products of component wear contain
or emit chemicals known to the State o ...
Washing the exterior
Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo,
such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized
dealer.
• Never use strong hou ...
SYNC (if equipped)
Your vehicle may be equipped with SYNC , a hands-free communications and entertainment
system with special phone and media features. For more information, please refer
to the SYNC supplement or to ...