Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Repairing minor paint damage
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to your
authorized dealer to make sure you get the ...
Cleaning the exterior
Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo,
such as Motorcraft® Detail Wash.
• Never use strong household detergents or soap, such as dish washing or laundr ...
Recreational towing
Vehicles Equipped with a 2.0L Engine
Note: Put your climate control system in recirculated air mode to prevent
exhaust fumes from entering your vehicle. See the Climate Control chapter.
Follow the ...
