Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Locks
Locking and unlocking
You can use the power door lock control or the remote control to lock and unlock
the vehicle.
Power Door Locks
The power door lock control is located on the driver and fron ...
911 Assist™
WARNING: Unless the 911 Assist setting is set on prior to a crash, the
system will not dial for help which could delay response time, potentially increasing
the risk of serious injury or death aft ...
Replacement parts recommendation
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled maintena ...