Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Replacement parts recommendation
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled maintena ...
Lane keeping system
WARNING: The system is designed to aid the driver. It is not intended
to replace the driver’s attention and judgment. The driver is still responsible
to drive with due care and attention.
The s ...
Airbag disposal
Contact your authorized dealer as soon as possible. Airbags MUST BE disposed
of by qualified personnel. ...