Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
The Better Business Bureau (BBB) Auto Line Program (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step procedure outlined
earlier in this chapter in the Getting t ...
Preparing to drive
WARNING:
Utility vehicles have a significantly higher rollover rate than other types of vehicles.
WARNING:
In a rollover crash, an unbelted person is significantly more likely to die than
a p ...
Special notices
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by your
vehicle’s New Vehicle Limited Warranty, see the warranty information that is provided
...
