Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Remote control
Integrated Keyhead Transmitters (IKTs) (If Equipped)
Your vehicle may be equipped with two integrated keyhead transmitters.
Use the key blade to start your vehicle and unlock or lock the driver do ...
Cleaning the alloy wheels
Note: Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
Aluminum wheels and wheel covers are coated with a clear coat paint finish. In
order to maintain their shine:
...
Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of Canada and the authorized dealer to
resolve a factory-related vehicle s ...