Customer Assistance

See also:

Ford Explorer 2011-2026 Owner's Manual
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Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

All-Wheel Drive (If Equipped)
All wheel drive USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions ...