Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Floor mats
WARNING: Always use floor mats that are designed to fit the footwell of
your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use
floor mats that are firmly secured to r ...
Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of Canada and the authorized dealer to
resolve a factory-related vehicle s ...
Vehicle loading
LOAD LIMIT
Vehicle Loading – With and Without a Trailer
This section will guide you in the proper loading of your vehicle and/or trailer,
to keep your loaded vehicle weight within its design rat ...