Customer Assistance
- Getting the services you need
- In california (U.S. only)
- The Better Business Bureau (BBB) Auto Line Program (U.S. only)
- Utilizing The Mediation/Arbitration Program (Canada only)
- Getting Assistance Outside the U.S. and Canada
- Ordering Additional Owner’s Literature
- Reporting Safety Defects (U.S. only)
- Reporting safety defects (Canada only)
See also:
Power steering fluid check
Your vehicle is equipped with an electric power steering (EPS) system.
There is no fluid reservoir to check or fill. ...
Aiming the headlamps
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps should
be checked by your authorized dealer.
Vertic ...
Replacement parts recommendation
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled maintena ...
