Reporting Safety Defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
911 Assist™
WARNING: Unless the 911 Assist setting is set on prior to a crash, the
system will not dial for help which could delay response time, potentially increasing
the risk of serious injury or death aft ...
Underbody
Flush the complete underside of your vehicle frequently. Keep body and door drain
holes free from packed dirt. ...
Child Safety
Child seats
Use a child safety seat (sometimes called an infant carrier, convertible seat,
or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms)
or less (generall ...
