Reporting Safety Defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator 1200 New Jersey Avenue, Southeast Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Cabin air filter
Note: A cabin air filter must be installed at all times to prevent foreign
objects from entering the system. Running the system without a filter in place could
result in degradation or damage to t ...
Export unique (non–united states/canada) vehiclespecific information
For your particular global region, your vehicle may be equipped with features
and options that are different from the features and options that are described
in this owner’s manual. A market uni ...
Roadside Emergencies
Getting roadside assistance
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers
a complimentary roadside assi ...
