Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
See also:
Opening and closing the hood
1. Inside the vehicle, pull the hood release handle located under the bottom
of the instrument panel near the steering column.
2. Go to the front of the vehicle and release the secondary hood l ...
Perchlorate material
Note: Certain components in your vehicle, such as airbag modules, safety
belt pretensioners, and remote control batteries, may contain perchlorate material.
Special handling may apply for service ...
Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of Canada and the authorized dealer to
resolve a factory-related vehicle s ...