Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Under hood overview
2.0L EcoBoost® Engine
A. Engine coolant reservoir
B. Brake fluid reservoir
C. Battery
D. Power distribution box
E. Air filter assembly
F. Engine oil filler cap
G. Engine oil dipstick
H. Win ...
Car2U® home automation system
WARNING: Make sure that the garage door and security device are free from
obstruction when you are programming. Do not program the system with the vehicle
in the garage.
WARNING: Do not use the s ...
Getting the services you need
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we recommend you return to your se ...
