Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Airbag disposal
Contact your authorized dealer as soon as possible. Airbags MUST BE disposed
of by qualified personnel. ...
Starting and Stopping the Engine
GENERAL INFORMATION
WARNING: Extended idling at high engine speeds can produce very high temperatures
in the engine and exhaust system, creating the risk of fire or other damage.
WARNING: Do not p ...
Roadside Emergencies
Getting roadside assistance
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers
a complimentary roadside assista ...
