Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Auxiliary input jack
    WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take y ...

    Refueling
    WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island. • Turn off y ...

    The Better Business Bureau (BBB) Auto Line Program (U.S. only)
    Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting t ...