Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Interior mirrors
    WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products ...

    Special operating conditions
    If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these condi ...

    Traction Control™
    In certain situations (for example, stuck in snow or mud), turning the traction control off may be beneficial as this allows the wheels to spin with full engine power. Turn off the traction contro ...