Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Transmission code designation
    You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. ...

    Navigation system (if equipped)
    Your vehicle may be equipped with a navigation system. Refer to the Navigation System supplement for further information. ...

    Brake-shift interlock
    This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless brake pedal is pressed ...