Troubleshooting
Your SYNC system is easy to use. However, should questions arise, see the tables below.
Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.
See also:
Plastic (non-painted) exterior parts
Use only approved products to clean plastic parts. These products are available
from your authorized dealer.
• For routine cleaning, use Motorcraft Detail Wash (ZC-3-A).
• If tar or grease spo ...
Customer Assistance
GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we ...
Remote control
Integrated Keyhead Transmitters (IKTs) (If Equipped)
Your vehicle may be equipped with two integrated keyhead transmitters.
Use the key blade to start your vehicle and unlock or lock the driver do ...