Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Keyless starting
    Note: The keyless starting system may not function if the key is close to metal objects or electronic devices such as mobile phones. Note: A valid key must be located inside your vehicle to switch ...

    Audio control
    SEEK: Press to select the next or previous stored preset or track. Press and hold to select the next or previous frequency or seek through a track. MEDIA: Press repeatedly to scroll through availa ...

    Safety Belts
    PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit wher ...