Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Rear window defroster
    HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: The vehicle must be running to use this feature. Press the control to clear the rear window of thin ice and fog. Press the control ...

    Booster seats
    WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the ri ...

    Data recording
    Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the perf ...