Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Four-Wheel Drive (If Equipped)
    Four wheel drive The intelligent 4WD system continuously monitors vehicle conditions and automatically adjusts the power distribution between the front and rear wheels. It combines transparent al ...

    Clearing
    Note: All programmed MyKeys can be cleared within the same key cycle in which a MyKey was created, otherwise an admin key is required to clear the keys. To clear all MyKeys (which removes all restr ...

    Fuel quality
    Note: Use of any fuel other than those recommended may cause powertrain damage and a loss of vehicle performance; repairs may not be covered under warranty. Choosing the Right Fuel Use only UNLEAD ...