Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Washing the exterior
    Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong hou ...

    Roadside Emergencies
    Getting roadside assistance Vehicles Sold in the U.S. : Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assi ...

    System status
    The information display controls provide information about keys programmed to the vehicle: • MYKEY MILES: Tracks mileage when a MyKey is used. If mileage does not accumulate as expected, then t ...