Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Safety Belts
    Fastening the safety belts The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle clos ...

    Opening the hood
    1. Inside the vehicle, pull the hood release handle located under the bottom of the instrument panel. 2. At the front of the vehicle, lift up on the auxiliary latch handle located in the center b ...

    Remote start, MyKey
    MyKey is NOT compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote s ...