Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Starting
    Positions of the ignition 1. Off— locks the gearshift lever and allows key removal. Note: In order to switch off the engine while the vehicle is in motion, shift to neutral and use the brakes ...

    Instrument lighting dimmer
    Press repeatedly or press and hold until the desired level is reached. Note: In the uplevel message center only, a message will pop up that will show incrementally where the dimmer is in relation ...

    Customer Assistance
    GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we ...