Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Climate Control
    Manual heating and air conditioning A. Fan speed control: Controls the volume of air circulated in your vehicle. Turn to select the desired fan speed or switch off. If you switch the fan off, the ...

    Fuel pump shut-off switch
    This device stops the electric fuel pump from sending fuel to the engine when your vehicle has had a substantial jolt. After an accident, if the engine cranks but does not start, this switch may ha ...

    Pairing your phone for the first time
    Note: SYNC can support downloading up to approximately 2000 entries per Bluetooth-enabled cellular phone. Note: Make sure the vehicle ignition and radio are turned on and the transmission is in p ...