Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Vehicle certification label
    The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certificatio ...

    Dual automatic temperature control
    DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM (WITH SONY® AUDIO SYSTEM) Note: You can switch temperature units between Fahrenheit and Celsius. See Menu features in the MyFord Touch or MyLincoln Touch ...

    System status
    The information display controls provide information about keys programmed to the vehicle: • MYKEY MILES: Tracks mileage when a MyKey is used. If mileage does not accumulate as expected, then t ...