Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    2.5L I4 engine
    ...

    Keys
    Your vehicle is equipped with two Integrated Keyhead Transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks all the doors. The transmitter port ...

    Driver and passenger airbags
    WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the ai ...