Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Washing the exterior
    Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong hou ...

    Clearing
    Note: All programmed MyKeys can be cleared within the same key cycle in which a MyKey was created, otherwise an admin key is required to clear the keys. To clear all MyKeys (which removes all restr ...

    Tilt steering Wheel
    To adjust the steering wheel: 1. Pull down the steering column tilt lever. 2. Move the steering wheel up or down until you find the desired location. 3. Push the steering column tilt lever up. Th ...