Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Roof racks and load carriers
    WARNING: When loading the roof rail crossbars, it is recommended to evenly distribute the load, as well as maintain a low center of gravity. Loaded vehicles, with higher centers of gravity, may ha ...

    Cargo Area Features
    Cargo shade (if equipped) If your vehicle has a cargo shade, you can use it to cover items in the cargo area of your vehicle. To install the shade: • Insert the ends of the cargo shade into t ...

    Positive Retention Floor Mat
    WARNING: Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured t ...