Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Leather seats (if equipped)
    • Remove dust and loose dirt with a vacuum cleaner. • Clean spills and stains as quickly as possible. • For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough clea ...

    Interior
    For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft Profession ...

    Instrument panel/interior trim and cluster lens
    Clean the instrument panel, interior trim areas and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or poli ...