Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Airbag disposal
    Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. ...

    Front passenger sensing system
    WARNING: Even with Advanced Restraints Systems, children 12 and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury o ...

    Navigation system (if equipped)
    Your vehicle may be equipped with a navigation system. Refer to the Navigation System supplement for further information. ...