Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Reporting Safety Defects (U.S. only)
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

    Rear seats
    Second row adjustable head restraints Your vehicle is equipped with second row outboard and center head restraints that are vertically adjustable. WARNING: To minimize the risk of neck injury ...

    Cleaning the windows and wiper blades
    The windows and wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may cause squeaking or chatter noise from the ...