Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Export unique (Non–united States/Canada) vehicle specific information
    For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market uniq ...

    Reporting Safety Defects (U.S. only)
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in ...

    Special Notices
    New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide that is provided t ...