Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Starting and Stopping the Engine
    GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not p ...

    Reporting safety defects (U.S. only)
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) i ...

    Symbol glossary
    WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle. ...