Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Remote control
    Integrated Keyhead Transmitters (IKTs) (If Equipped) Your vehicle may be equipped with two integrated keyhead transmitters. Use the key blade to start your vehicle and unlock or lock the driver do ...

    Overhead console
    The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. ...

    Auxiliary input jack
    WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take y ...