Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Engine coolant check
    Checking the Engine Coolant The concentration and level of engine coolant should be checked at the intervals listed in Scheduled Maintenance Information. Note: Make sure that the level is between ...

    Locks
    Locking and unlocking You can use the power door lock control or the remote control to lock and unlock the vehicle. Power Door Locks The power door lock control is located on the driver and fron ...

    Jump-starting the vehicle
    WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid wh ...