Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Safety Belts
    PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit wher ...

    Auxiliary input jack
    WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take y ...

    Utilizing The Mediation/Arbitration Program (Canada only)
    For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...