Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Cleaning products
    For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft® Custom Bright Metal Cleaner (ZC-15) Motorcraft® Detail Wash (Z ...

    Transmission code designation
    You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. ...

    Automatic transmission fluid check
    6F35 transmission (if equipped) Note: Transmission fluid should be checked by an authorized dealer. If required, fluid should be added by an authorized dealer. The automatic transmission does not h ...