Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Automatic high beam control
    The system will automatically turn on your high beams if it is dark enough and no other traffic is present. When it detects an approaching vehicle’s headlights, a preceding vehicle’s tail lamp ...

    Active park assist
    WARNING: This system is designed to be a supplementary park aid. It may not work in all conditions and is not intended to replace the driver’s attention and judgment. The driver is responsible f ...

    Cleaning the engine
    Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The hi ...