Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Trailer sway control
    Note: This feature does not prevent trailer sway, but reduces it once it begins. Note: This feature cannot stop all trailers from swaying. Note: In some cases, if vehicle speed is too high, the sy ...

    Ford Explorer 2011-2026 Owner's Manual
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    Rearview camera system (if equipped)
    The rearview camera system located on the liftgate provides a video image, which appears in the rearview mirror or on the navigation screen (if equipped), of the area behind the vehicle. It adds a ...