Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Headlamp exit delay
    You can set the delay time to keep the headlamps on for up to three minutes after the ignition is turned off. Follow the steps below to change the delay time (Steps 1 through 6 must be done withi ...

    Steering Wheel
    Adjusting the steering wheel WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Positio ...

    Reverse sensing system (if equipped)
    The reverse sensing system (RSS) sounds a tone to warn the driver of obstacles near the rear bumper when R (Reverse) is selected and the vehicle is moving at speeds less than 3 mph (5 km/h). The s ...