Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Vehicle identification number
    The vehicle identification number is located on the driver’s side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle ...

    Cleaning the instrument panel and instrument cluster lens
    WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. Clean the instrument panel and cluster l ...

    Audio control
    SEEK: Press to select the next or previous stored preset or track. Press and hold to select the next or previous frequency or seek through a track. MEDIA: Press repeatedly to scroll through availa ...