Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Instrument lighting dimmer
    Press repeatedly or press and hold until the desired level is reached. Note: In the uplevel message center only, a message will pop up that will show incrementally where the dimmer is in relation ...

    Wrecker towing
    If you need to have your vehicle towed, contact a professional towing service or, if you are a member of a roadside assistance program, your roadside assistance service provider. It is recommen ...

    Active Park Assist (APA) (If equipped)
    Active park assist (APA) will detect an available parallel parking space and automatically steer the vehicle into the space (hands-free) while you control the accelerator, gearshift and brakes. Th ...