Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Securicode™ keyless entry system (if equipped)
    You can use the keyless entry keypad to: • lock or unlock the doors without using a key, • activate or deactivate the Autolock and Autounlock feature if equipped • release the liftgate glass, ...

    3.0L V6 engine
    ...

    Child safety locks
    When these locks are set, the rear doors cannot be opened from the inside. The childproof locks are located on the rear edge of each rear door and must be set separately for each door. • Inser ...