Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Instrument lighting dimmer
    Press repeatedly or press and hold until the desired level is reached. Note: In the uplevel message center only, a message will pop up that will show incrementally where the dimmer is in relation ...

    Capacities and Specifications
    Engine specifications Engine Drivebelt Routing 3.5L / 3.5L V6 EcoBoost engines 2.0L EcoBoost engine (if equipped with drivebelt routing 1) 2.0L EcoBoost engine (if equipped with drivebelt ro ...

    Engine block heater (if equipped)
    WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: To reduce the risk of electrical shock, do not use your heater with un ...