Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Hill start assist
    WARNING: The hill start assist feature does not replace the parking brake. When you leave the vehicle, always apply the parking brake and shift the transmission into P (Park). WARNING: You must r ...

    Utilizing The Mediation/Arbitration Program (Canada only)
    For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

    Checking the wiper blades
    Run the tip of your fingers over the edge of the blade to check for roughness. Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth. ...