Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Power seats
    WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving. WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not tr ...

    Special operating conditions
    If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these condi ...

    Settings
    Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature. Clock Note: You cannot manuall ...