Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Data Recording
    Service Data Recording Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the perf ...

    Moonroof
    WARNING: Do not let children play with the panoramic Vista Roof® and power sunshade or leave children unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the panor ...

    AdvanceTrac®
    The system automatically activates when you start your engine. The AdvanceTrac® with RSC® system cannot be completely turned off, but the electronic stability control and roll stability control ...