Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Transmission code designation
    You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. ...

    Washer fluid check
    WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather could r ...

    All-Wheel Drive (If Equipped)
    All wheel drive USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED) AWD uses all four wheels to power the vehicle. This increases traction, enabling you to drive over terrain and road conditions ...