Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Engine oil check
    Note: Check the level before starting the engine. Note: Make sure that the level is between the MIN and MAX marks. 1. Make sure that your vehicle is on level ground. 2. Turn the engine off and wait ...

    Positive Retention Floor Mat
    WARNING: Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured t ...

    Driving through water
    WARNING: Drive through water in an emergency only, and not as part of normal driving. WARNING: Engine damage can occur if water enters the air filter. Note: Driving through deep water may allow wa ...