Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Interior mirror
    The interior rearview mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side. WARNING: Do not adjust the mirror while the vehicle is in ...

    Moonroof
    WARNING: Do not let children play with the panoramic Vista Roof® and power sunshade or leave children unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the panor ...

    Message center (if equipped)
    Your vehicle’s message center is capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message followed by a lo ...