Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Keyless starting
    Note: The keyless starting system may not function if the key is close to metal objects or electronic devices such as mobile phones. Note: A valid key must be located inside your vehicle to switch ...

    Accessories
    For a complete listing of the accessories that are available for your vehicle, please contact your dealer or visit our online store at: Accessories.Ford.com (U.S. only). Ford Custom Accessories a ...

    Voice recognition
    This system helps you control many features using voice commands. This allows you to keep your hands on the wheel and focus on what is in front of you. The system provides feedback through audible ...