Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Rain-sensing wipers
    Note: Wet road conditions may result in inconsistent or unexpected wiping or smearing. Lower the sensitivity, switch to normal or high-speed wiping or turn the wipers off to reduce smearing. Note ...

    Moonroof
    WARNING: Do not let children play with the moon roof or leave children unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the dual panel moon roof, you should veri ...

    Auxiliary input jack
    WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the ...