Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Exterior Mirrors
    Power side view mirrors WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Rotate the control clockwise to adjust the right mirror and rotate the contr ...

    Cleaning the instrument panel and instrument cluster lens
    WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. Clean the instrument panel and cluster l ...

    System status
    The information display controls provide information about keys programmed to the vehicle: • MYKEY MILES: Tracks mileage when a MyKey is used. If mileage does not accumulate as expected, then t ...