Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Remote start, MyKey
    MyKey is NOT compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote s ...

    Keys and Remote Control
    PRINCIPLE OF OPERATION The remote control allows you to: • remotely lock or unlock the vehicle doors • unlock the doors without actively using a key or remote control (intelligent access only ...

    Security
    SecuriLock® passive anti-theft system Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss o ...