Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Controls
    Information Display Controls (Type 1) • Press the up and down arrow buttons to scroll through and highlight the options within a menu. • Press the right arrow button to enter a sub-menu. †...

    Message center (if equipped)
    Your vehicle’s message center is capable of monitoring many vehicle systems and will alert you to potential vehicle problems and various conditions with an informational message followed by a lo ...

    Load Carrying
    Cargo net WARNING: This net is not designed to restrain objects during a collision or heavy braking. The cargo net secures lightweight objects in the cargo area. Attach the net to the loops an ...