Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Emission control system
    WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: ...

    Running out of fuel
    Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several tim ...

    Infotainment display
    The display is located on the right side of your instrument cluster. You can use your steering wheel controls to view and make minor adjustments to active modes without taking your hands off the ...