Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Vehicle identification number
    The vehicle identification number is located on the driver side instrument panel. Please note that in the graphic, XXXX is representative of your vehicle identification number. The Vehicle Ident ...

    Brake-shift interlock
    This vehicle is equipped with a brake-shift interlock feature that prevents the gearshift lever from being moved from P (Park) when the ignition is in the on position unless brake pedal is pressed ...

    Vehicle loading
    LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rat ...