Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Floor mats
    WARNING: Always use floor mats that are designed to fit the footwell of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured to r ...

    Moon roof (if equipped)
    You can move the glass panel of the moon roof back to open or tilt up (from the closed position) to ventilate the vehicle. WARNING: Do not let children play with the moon roof or leave children ...

    Vehicle loading
    Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capabili ...