Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Wheel lug nut torque specifications
    Retighten the lug nuts to the specified torque within 100 miles (160 km) after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.). WARNING: When a wheel is instal ...

    Navigation system
    Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see your authorized dealer. Note: The SD card slot is spring-loaded. To ...

    Settings
    Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature. Clock Note: You cannot manuall ...