Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Information Displays
    GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device o ...

    Power steering fluid check
    Your vehicle is equipped with an electric power steering (EPS) system. There is no fluid reservoir to check or fill. ...

    Trailer towing
    Trailer towing with your vehicle may require the use of a trailer tow option package. Trailer towing puts additional loads on your vehicle’s engine, transmission, axle, brakes, tires and suspen ...