Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Phone features
    Hands-free calling is one of the main features of SYNC®. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of feat ...

    Rear window defroster
    The rear defroster control is located on the climate control panel and works to clear the rear window of fog and thin ice. The engine must be running to operate the rear window defroster. Press t ...

    Manual heating and air conditioning system (if equipped)
    1. Fan speed adjustment: Turn to select fan speed. 2.   Rear defroster: Press to activate/deactivate the rear window defroster. Refer to Rear window defroster later in this chapter for ...