Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Replacement parts recommendation
    Your vehicle has been built to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintena ...

    Engine block heater
    WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: Do not use your heater with ungrounded electrical systems or two-pronged ( ...

    Aluminum wheels and wheel covers
    Aluminum wheels and wheel covers are coated with a clear coat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner, which is available from your ...