Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Exterior mirrors
    Power Exterior Mirrors WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Adjustment control C. Right mirror To adjust your mirrors: 1. Press the button to se ...

    Direction indicators
    The turn signal lever does not mechanically lock in the upward or downward position when activated. The turn signal control activation and cancellation is electronic. • Push down to activate th ...

    Towing
    Trailer towing WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of ...