Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Keys
    Your vehicle is equipped with two Integrated Keyhead Transmitters (IKTs). The key blade functions as a programmed key which starts the vehicle and unlocks/locks all the doors. The transmitter port ...

    Using cruise control
    WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up or down a steep hill. Apply the bra ...

    Fuel filter
    Your vehicle is equipped with a lifetime fuel filter that is integrated with the fuel tank. Regular maintenance or replacement is not needed. ...