Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Airbag disposal
    Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. ...

    Cleaning products
    For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft® Custom Bright Metal Cleaner (ZC-15) Motorcraft® Detail Wash (Z ...

    Manual transmission operation (if equipped)
    Using the clutch Manual transmission vehicles have a starter interlock that prevents cranking the engine unless the clutch pedal is fully pressed. To start the vehicle: 1. Make sure the parking b ...