Troubleshooting

Your SYNC system is easy to use. However, should questions arise, see the tables below.

Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.

MyFord Touch® (If Equipped)

    See also:

    Battery
    Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it i ...

    Rear window defroster
    The rear defroster control is located on the climate control panel and works to clear the rear window of fog and thin ice. The engine must be running to operate the rear window defroster. Press t ...

    Symbol glossary
    WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle. ...