See also:

Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333â ...

Terrain Response
TERRAIN MANAGEMENT (IF EQUIPPED) This system optimizes drivability and comfort as well as maximizing traction while operating on different types of terrain. Turn the control located on the center ...