Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
See also:
Export unique (Non–united States/Canada) vehicle specific information
For your particular global region, your vehicle may be equipped with features
and options that are different from the features and options that are described
in this Owner’s Guide. A market uniq ...
Utilizing The Mediation/Arbitration Program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of Canada and the authorized dealer to
resolve a factory-related vehicle s ...
Customer Assistance
GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized dealer. While
any authorized dealer handling your vehicle line will provide warranty service,
we ...
