Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Instrument lighting dimmer
Press repeatedly or press and hold until the desired level is reached.
Note: In the uplevel message center only, a message will pop up that will
show incrementally where the dimmer is in relation ...
Roadside Emergencies
Getting roadside assistance
Vehicles Sold in the U.S. : Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor Company offers
a complimentary roadside assi ...
Child safety locks
When these locks are set, the rear doors cannot be opened from the inside.
The childproof locks are located on the rear edge of each rear door and must
be set separately for each door.
• Inser ...
